Phase is compatible with most DVS DJ setups and software. Phase Manager, the configuration software, is supported by Windows 10 and Mac OS 10.10 and above. Apple M1 computers and Mac OS Monterey support Phase Manager as well.

The shipping process usually takes 3-5 business days once your order is processed. We're doing our best to deliver your order as quickly as possible, but please note that delays may vary due to the global health situation and the pressure on the logistics network.

Shipping costs are offered for most products, including Phase and Mixfader.For smaller purchases, like an accessory, shipping fees are calculated according to the delivery address and added to the final bill.
Additional fees such as customs duties and import taxes may apply, depending on the international trading policy of your country. We cannot predict nor have control over these additional fees.

Any credit/debit card can be used for a purchase on our store. On top of that, Paypal accounts can be used to settle your transaction as well.

All our products come with a two-year limited liability warranty that protects you against manufacturing defects, such as a faulty battery. If your product is defective within the two years starting on the purchase date, we will exchange it and cover the shipping fees.

If you change your mind about one of the products you bought from our store, you have 14 days to return it to get a refund, starting from the delivery date. Simply contact our customer service and we'll guide you through the steps to return your order and get your funds back.

You can get more technical information, DJ testimonials and see Phase in action on our website: phasedj.com. Don't hesitate to get in touch with our Product specialists to get all your questions answered.